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Saturday, October 3, 2026The Morning Brief →Sign in
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J.D. Power

In PWD coverage since August 18, 2026 · 6 stories
PWD coverage
plans

Digital experience is now a plan retention asset

J.D. Power's 53-point gap between apps and plan websites gives sponsors a measurable reason to weigh participant digital experience against the fee quote.
practice · Sep 10The app score belongs in recordkeeper due diligence
the_wrap · Sep 10The Plan Website Becomes the Rollover Desk
plans · Sep 9BofA again sweeps J.D. Power digital experience rankings
book · Aug 21Medicare Advantage satisfaction slips again, and advisors get an opening
RIA · Aug 18Security Benefit's Blueprint annuity lands on Barron's 2026 best list
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