At a glance
- The research firm behind the figures was not named.
- The clients most likely to bring in an unchecked chatbot recommendation are the ones already on the books.
- For a practice, that means the review step, not the initial advice, is where unchecked AI output can enter the client relationship.
Clients who already have a financial advisor are three times as likely to act on AI-generated money advice without checking it first, Financial Planning reported, citing new research. The result runs counter to assumptions about which adults verify a model's output, the publication said. The research firm behind the figures was not named.
The clients most likely to bring in an unchecked chatbot recommendation are the ones already on the books.
For a practice, that means the review step, not the initial advice, is where unchecked AI output can enter the client relationship.
Because supervision runs through what an advisor signs off on, between-meeting AI use can sit outside that review.
Reported by the Practice management desk from Financial Planning. Published . Corrections