Sales Specialist

Job Your Shot at Closing, Without the Cold Call You've spent the last couple of years booking meetings, qualifying leads, and setting other people up to close the deal. You know you're ready for more. You just need someone to hand you the ball. This is that opportunity. As an AI Sales Specialist at Simpro, you won't be cold calling strangers.

You'll be talking to Simpro customers, people who already use our platform every day to run their trades and field service businesses. They know us. Many of them love us. Your job is to show them Simpro Lightning, our AI-powered job management platform, and help them see why upgrading is the smartest move they'll make this year. No 6-month enterprise sales cycles. No 47-touch outbound sequences.

This is high-velocity, consultative selling, most conversations close in one or two calls. If you're someone who gets energized by momentum, hitting numbers, and closing deals (not just setting them up), this role was built for you.

What You’ll Do

• Job Description Drive Adoption & Expansion Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts
• Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base
• Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs
• Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle Support Account Manager Deals Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities
• Partner closely with the AI Sales team when customer conversations extend into AI solutions
• Be the Product Authority Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform
• Address every technical question and concern a customer raises as they evaluate adding new products or features
• Gain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are released
• Gather customer feedback and relay it to the product team with specificity and commercial context Stay Ahead Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation
• Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy
• This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You’ll Bring

• 2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow
• Commercially driven — you love finding the cross-sell and you know how to close it
• Strong communicator — you make complex technology simple and compelling for non-technical buyers Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline
• Experience in field service, trades, or construction software is a significant advantage Our Core Values While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. . Visit simprogroup.com/au/company/careers to learn more about us and our values. We would like to take this opportunity to thank all candidates for their application. *Please note, no agencies will be accepted in the recruitment of this role. Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees. Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com. Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants. These scammers are using a fraudulent website and email domain (simprogroupcareers.com) and may contact you with illegitimate job offers. Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment. If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond. Do not provide any personal information or payment. We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities. We are committed to ensuring a safe and transparent recruitment process for all candidates.